LogDNA Outage History

LogDNA is up right now

LogDNA had 2 outages in the last 2 years totaling 10h 5m of downtime — averaging 0.1 incidents per month.

There were 2 LogDNA outages since September 15, 2025 totaling 10h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.logdna.com

Minor October 20, 2025

Impact of AWS Issues

Detected by Pingoru
Oct 20, 2025, 05:00 PM UTC
Resolved
Oct 21, 2025, 02:08 AM UTC
Duration
9h 7m
Affected: Log Ingestion (Agent/REST API/Code Libraries)Ingestion / SourcesLog Ingestion (Syslog)Web AppLivetail
Timeline · 5 updates
  1. identified Oct 20, 2025, 05:00 PM UTC

    The latency and error rate issues that AWS is currently experiencing is now affecting the performance of the Mezmo platform. We will do everything we can to mitigate the impact and recover as quickly as possible once AWS has resolved their issues. See here for more detail on what is happening with AWS: https://health.aws.amazon.com/health/status

  2. monitoring Oct 20, 2025, 06:49 PM UTC

    AWS is reporting that services on their end are recovering, and we are seeing evidence to support that on our end.

  3. monitoring Oct 20, 2025, 06:49 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 10:46 PM UTC

    We are continuing to monitor our platform for any further issues during AWS' recovery.

  5. resolved Oct 21, 2025, 02:08 AM UTC

    Mezmo is no longer seeing impacts from the AWS events of today. We will continue to monitor our services and respond if we notice any abnormalities.

Read the full incident report →

Major September 15, 2025

Search performance issues

Detected by Pingoru
Sep 15, 2025, 08:18 PM UTC
Resolved
Sep 15, 2025, 09:16 PM UTC
Duration
58m
Affected: SearchLivetail
Timeline · 3 updates
  1. identified Sep 15, 2025, 08:18 PM UTC

    We have identified that there are some performance issues related to search in Mezmo Log Analysis. We are currently working to resolve the problem. Your data is still be ingested, indexed, and retained but are slow to display in the live tail because of the issues with Search. Please subscribe to the page to stay updated.

  2. monitoring Sep 15, 2025, 08:51 PM UTC

    Search performance should be returning to normal. You may notice some degraded performance.

  3. resolved Sep 15, 2025, 09:16 PM UTC

    The issues with Search in Live Tail have been resolved, and Search performance is back to normal.

Read the full incident report →