Locus incident

OrderIQ Orders Status Issue | IN

Major Resolved View vendor source →

Locus experienced a major incident on February 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 03:15 PM UTC
Resolved
Nov 11, 2024, 07:43 AM UTC
Duration
—
Detected by Pingoru
Feb 03, 2025, 03:15 PM UTC

Update timeline

  1. resolved Feb 03, 2025, 03:15 PM UTC

    On 11/Nov/24 at 1:13 PM IST, the OrderIQ component on the IN stack experienced an issue where orders were incorrectly moving to PARK status after a tour was discarded. This was due to a faulty process that caused tours not to generate automatically, impacting operations. The issue was mitigated by a temporary update to the TDMS API.