Locus incident

TDMS callback issue | IN

Major Resolved View vendor source →

Locus experienced a major incident on February 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 03:14 PM UTC
Resolved
Dec 19, 2024, 06:33 AM UTC
Duration
—
Detected by Pingoru
Feb 03, 2025, 03:14 PM UTC

Update timeline

  1. resolved Feb 03, 2025, 03:14 PM UTC

    On 19/Dec/24, there was an issue affecting TDMS on the IN stack where callbacks for shipments were not sent due to incorrect tour ID formats. The problem has been resolved by rolling back the problematic change and coordinating manual interventions for affected shipments.