Locus incident

Order Creation Issue | IN

Major Resolved View vendor source →

Locus experienced a major incident on February 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 03:14 PM UTC
Resolved
Jan 14, 2025, 03:10 PM UTC
Duration
—
Detected by Pingoru
Feb 03, 2025, 03:14 PM UTC

Update timeline

  1. resolved Feb 03, 2025, 03:14 PM UTC

    On 2025-01-14T20:40:51.865+0530, order creation was impacted in SolutionIQ on the IN stack due to files exceeding the row limit of 11,000, causing orders not to be processed. The issue was resolved by processing failed orders in batches and adding alerts for future occurrences.