Locus incident

Auto Assign Error and Unmasking Contact Details | NV

Major Resolved View vendor source →

Locus experienced a major incident on February 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 03:21 PM UTC
Resolved
Dec 16, 2024, 10:14 AM UTC
Duration
—
Detected by Pingoru
Feb 03, 2025, 03:21 PM UTC

Update timeline

  1. resolved Feb 03, 2025, 03:21 PM UTC

    On 2024-12-16T15:44:51.984+0530, the auto-assign error and unmasking of contact details impacted the TrackIQ component in the NV stack due to missing obfuscation logic in task-related APIs, leading to a compliance breach. The issue was resolved by 2024-12-17T14:34:18.303+0530 after implementing the necessary logic to maintain data obfuscation.