Localytics incident

Delays in data processing identified

Minor Resolved View vendor source →

Localytics experienced a minor incident on April 18, 2016, lasting 12h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2016, 02:08 PM UTC
Resolved
Apr 19, 2016, 02:30 AM UTC
Duration
12h 22m
Detected by Pingoru
Apr 18, 2016, 02:08 PM UTC

Update timeline

  1. investigating Apr 18, 2016, 02:08 PM UTC

    We're currently experiencing an issue with the Localytics Dashboard resulting in a delay in real-time data collection for Analytics. All Messaging campaigns are running as expected and data will appear in real-time. We apologize for the inconvenience and are doing everything we can to resolve this issue as soon as possible.

  2. identified Apr 19, 2016, 12:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 19, 2016, 02:30 AM UTC

    This incident has been resolved.