Localytics experienced a critical incident on October 21, 2016, lasting 38m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 21, 2016, 12:57 PM UTC
Localytics services are currently impacted by a widespread DNS outage. We are actively investigating possible workarounds.
- monitoring Oct 21, 2016, 01:16 PM UTC
The Localytics website and Dashboard were among a large number of websites that were impacted by a widespread DNS outage this morning. At this point it appears that all systems are coming back online. We are monitoring the situation and determining if this outage had any impact on scheduled or automated messaging campaigns.
- resolved Oct 21, 2016, 01:36 PM UTC
At this point all systems are back online. We are currently looking through the data to determine if any messaging campaigns were effected. We are aiming to have an understanding of this before today at Noon EST. We will be reaching out to any affected customers directly.