Localytics incident

Push messaging partial outage

Major Resolved View vendor source →

Localytics experienced a major incident on May 31, 2018 affecting Push Messaging, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2018, 01:04 AM UTC
Resolved
May 31, 2018, 02:53 AM UTC
Duration
1h 48m
Detected by Pingoru
May 31, 2018, 01:04 AM UTC

Affected components

Push Messaging

Update timeline

  1. identified May 31, 2018, 01:04 AM UTC

    We are having an issue with push messages that were queued up by our internal systems to send at a later time. Sends for affected campaigns may be low than expected. We are working on a resolution.

  2. identified May 31, 2018, 02:16 AM UTC

    Our systems are recovering now.

  3. monitoring May 31, 2018, 02:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 31, 2018, 02:53 AM UTC

    This incident has been resolved.