Localytics incident

Email Segmentation Delay

Minor Resolved View vendor source →

Localytics experienced a minor incident on December 27, 2018, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2018, 02:59 PM UTC
Resolved
Dec 27, 2018, 04:40 PM UTC
Duration
1h 40m
Detected by Pingoru
Dec 27, 2018, 02:59 PM UTC

Update timeline

  1. investigating Dec 27, 2018, 02:59 PM UTC

    Some email campaigns are currently experiencing delays. We are investigating the root cause of the issue.

  2. identified Dec 27, 2018, 03:34 PM UTC

    We're actively working through the email backlog. Segmentation is still delayed.

  3. resolved Dec 27, 2018, 04:40 PM UTC

    Email backlog has been cleared and we're no longer experiencing any delays.