Localytics experienced a minor incident on December 27, 2018 affecting In-App & Inbox Messaging, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
In-App & Inbox Messaging
Update timeline
- monitoring Dec 27, 2018, 09:41 PM UTC
We have identified an issue that is causing in-app and inbox campaigns to be activated later than their scheduled start time. We have implemented a fix and it appears to be working. We are currently monitoring the situation and ensuring that all campaigns activate as intended.
- resolved Dec 27, 2018, 10:17 PM UTC
Our in-app and inbox systems have caught up and campaigns are once again activating on schedule. It appears as though a few inbox campaigns may have failed completely. If that proves to be the case, we will reach out to affected customers directly