Localytics experienced a major incident on February 14, 2019 affecting Dashboard and Push Messaging and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 14, 2019, 06:20 PM UTC
The Localytics Dashboard is currently not loading properly. At this point we believe that the outage impacts all analytics and messaging. We have a team investigating and will provide an update shortly.
- monitoring Feb 14, 2019, 06:37 PM UTC
We have switched over to our backup warehouse and it appears as though all systems are once again operational. We are continuing to monitor the situation.
- monitoring Feb 14, 2019, 06:47 PM UTC
We are still seeing intermittent issues with the Dashboard and are looking into the cause.
- monitoring Feb 14, 2019, 06:56 PM UTC
It appears as though the Dashboard is once again functioning properly, although pages might be loading more slowly than usual. We continue to monitor the situation in case there are additional issues.
- monitoring Feb 14, 2019, 07:24 PM UTC
All systems continue to function normally. We are going to leave this incident open a little while longer as we continue to monitor the situation very closely.
- resolved Feb 14, 2019, 07:55 PM UTC
All systems continue to operate normally and we are going to mark this incident as resolved. We will continue to closely watch for any signs of instability. If you are still experiencing issues accessing the Dashboard, please contact Localytics Support to make them aware of the situation.