Localytics experienced a critical incident on February 20, 2019 affecting Dashboard, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- identified Feb 20, 2019, 08:06 PM UTC
The Localytics Dashboard is currently down due to an issue with one of our backend systems. We are in the process of switching over to our backups. We will keep you updated on progress.
- monitoring Feb 20, 2019, 08:14 PM UTC
We have switched over to our backup systems and everything is once again functioning properly. The Dashboard might be a bit slow for a few minutes while it catches up.
- resolved Feb 20, 2019, 08:50 PM UTC
All systems continue to function normally and we are going to mark this issue as resolved. If you continue to have any issues accessing the Dashboard, please contact Support.