Localytics incident

Twitter Attribution Down

Major Resolved View vendor source →

Localytics experienced a major incident on March 1, 2019, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2019, 02:39 PM UTC
Resolved
Mar 01, 2019, 06:07 PM UTC
Duration
3h 28m
Detected by Pingoru
Mar 01, 2019, 02:39 PM UTC

Update timeline

  1. identified Mar 01, 2019, 02:39 PM UTC

    Twitter attribution went down at 5 pm on 2/28/19 due to a change in the Twitter API. We are actively updating our Attribution tools and investigating any data loss.

  2. resolved Mar 01, 2019, 06:07 PM UTC

    Twitter Attribution is back up and the API has been updated. Attribution data from Twitter campaigns between 5:00 pm EST 2/28/2019 until 1 pm 3/1/2019 EST may be lost.