Localytics experienced a critical incident on September 2, 2019 affecting Dashboard, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Sep 02, 2019, 01:54 AM UTC
We are currently investigating this issue.
- investigating Sep 02, 2019, 02:09 AM UTC
An outage with one of our vendors has been identified on the west coast. We've failed over to our east coast backup and we will continue to monitor the situation.
- monitoring Sep 02, 2019, 02:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2019, 02:41 AM UTC
Our vendor has confirmed that the outage on the west coast has been resolved. We've failed our systems back and we are now fully operational.