Localytics experienced a minor incident on December 10, 2020 affecting Dashboard, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 10, 2020, 07:25 PM UTC
We are seeing intermittent slowness with some pages within the dashboard and are currently investigating this.
- monitoring Dec 10, 2020, 08:08 PM UTC
We are witnessing intermittent loading issues on certain pages of the dashboard and suspect it may be associated with disk space reaching capacity too quickly. We have come up with a short-term solution that has resolved the slowness issue and are carrying out a full investigation to resolve the problem.
- resolved Dec 10, 2020, 10:27 PM UTC
Our team discovered that an unusual spike in traffic yesterday had exhausted some system resources resulting in intermittent page load issues. We are implementing an automated solution to detect and resolve this issue in the event that it occurs again.