Localytics experienced a critical incident on July 23, 2021 affecting Dashboard, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Jul 23, 2021, 09:48 PM UTC
We are experiencing issues with our dashboard due to maintenance updates in our system. The team is actively working on this and we will continue to provide updates as soon as we have more information.
- resolved Jul 23, 2021, 10:57 PM UTC
Our team has resolved the issue and the dashboard is operational. The cause for this was due to updating our certificates and this caused the dashboard to temporarily go down. Thank you for your patience and please do not hesitate to reach out to our Support team if you need any assistance!