Localize experienced a notice incident on November 7, 2016, lasting 7h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 07, 2016, 06:23 PM UTC
We are currently experiencing a delay involving phrases being processed, this includes publishing new phrases and machine translations. No data has been lost, we're working to catch things back up as quickly as possible. Thanks for your patience. If you have any questions, please contact our Support Team at [email protected]
- monitoring Nov 07, 2016, 09:18 PM UTC
Update: Most phrases are being processed at this time, including approving and translating phrases. The only delay at this point are new phrases being added to your Pending bin. We're working to resolve this issue. Thanks for your patience. If you have any questions, please contact our Support Team at [email protected]
- resolved Nov 08, 2016, 02:22 AM UTC
This issue has been resolved. The cause was an unexpectedly high volume of traffic. We are actively updating our automatic infrastructure scaling configurations and optimizing our systems to prevent this congestion from occurring moving forward.