Localize incident

Phrase processing delay

Notice Resolved View vendor source →

Localize experienced a notice incident on November 2, 2016, lasting 7h 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2016, 06:00 PM UTC
Resolved
Nov 03, 2016, 01:57 AM UTC
Duration
7h 57m
Detected by Pingoru
Nov 02, 2016, 06:00 PM UTC

Update timeline

  1. identified Nov 02, 2016, 06:00 PM UTC

    We are currently experiencing a delay involving phrases being processed, this includes publishing new phrases and machine translations. No data has been lost, we're working to catch things back up as quickly as possible. Thanks for your patience. If you have any questions, please contact our Support Team at [email protected]

  2. resolved Nov 03, 2016, 01:57 AM UTC

    The delay in phrase processing has been resolved. The cause was an unexpected spike in usage that led to slower than usual transaction times. We've upgraded our infrastructure to handle the increased load on our servers.