Localize experienced a notice incident on September 29, 2017, lasting 3d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 29, 2017, 04:32 PM UTC
Some of our application servers are experiencing increased latency. Our engineering team is investigating. Translations are still rendering for your end-users and no data has been lost.
- identified Sep 30, 2017, 12:02 AM UTC
Our engineering team has been diligently working with our database provider to resolve the issue. Translations are still rendering for your end-users and no data has been lost.
- monitoring Sep 30, 2017, 01:13 AM UTC
The issues with latency has been resolved, but we're closely monitoring our systems in the event of any degraded service. Please report any issues to [email protected].
- resolved Oct 02, 2017, 05:17 PM UTC
The issues with latency has been resolved, but we're closely monitoring our systems in the event of any degraded service. As part of our discovery process for this issue, we identified areas of improvement and are performing updates and maintenance. Localize will be performing ongoing maintenance this week, starting on October 2, 2017. During this maintenance window there may be sporadic service unavailability. We will provide updates as necessary.