Localize experienced a notice incident on October 18, 2017, lasting 13d 6h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 18, 2017, 05:01 PM UTC
We're currently experiencing delays detecting source phrases, this includes reactivating deprecated phrases. Our team is currently investigating and are working on getting this resolved as quickly as possible. Thank you for your patience.
- identified Oct 19, 2017, 12:07 AM UTC
We're seeing improvement with phrases being detected. However, the team will continue to investigate any delays and provide updates as soon as it's resolved.
- identified Oct 21, 2017, 05:32 PM UTC
Thanks for your patience. We're still experiencing delays detecting source phrases. Our team is working on resolving this as soon as possible.
- monitoring Oct 23, 2017, 06:24 PM UTC
Thanks for your patience. We're no longer seeing delays detecting source phrases but are closely monitoring these functions. Please contact [email protected] if you have any questions.
- monitoring Oct 25, 2017, 04:31 PM UTC
Our escalation team is currently working with engineering to resolve the issues regarding delays in detecting source phrases. Please contact [email protected] if you are being affected by this delay. A member of the escalation team will contact you after receiving your request.
- monitoring Oct 27, 2017, 03:51 PM UTC
New phrase detection has been resolved, we are closely monitoring this system. Please contact [email protected] if you have any questions.
- resolved Oct 31, 2017, 11:09 PM UTC
This incident has been resolved.