Localize experienced a notice incident on April 1, 2018, lasting 2d 6h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 01, 2018, 04:25 PM UTC
We are currently experiencing issues with our email system causing intermittent failed delivery of account notification emails. The issue is being addressed and we will provide an update here as soon as the email system is back to normal. Please don't hesitate to reach out to [email protected] in the meantime with any questions.
- monitoring Apr 02, 2018, 07:49 PM UTC
The backend email system is now triggering account notification emails without delay. We will be monitoring the issue over the next 24 and please don't hesitate to reach out to [email protected] with any questions or feedback.
- resolved Apr 03, 2018, 11:04 PM UTC
The backend email issue resulting in intermittent failed delivery of account notification emails has been resolved. All emails are now triggering without delay. Please do not hesitate to reach out to [email protected] with any questions.