Localize incident

Intermittent issues saving phrases.

Minor Resolved View vendor source →

Localize experienced a minor incident on April 10, 2025 affecting Phrase Ingestion, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 02:16 PM UTC
Resolved
Apr 10, 2025, 06:42 PM UTC
Duration
4h 26m
Detected by Pingoru
Apr 10, 2025, 02:16 PM UTC

Affected components

Phrase Ingestion

Update timeline

  1. identified Apr 10, 2025, 02:16 PM UTC

    Localize is experiencing intermittent problems with saving new phrases. This may result in some phrases not being "found" on your website. This is a high priority incident, and we are actively working to resolve it.

  2. monitoring Apr 10, 2025, 04:33 PM UTC

    We are deploying changes that we believe will alleviate the issue. Our team will continue to actively monitor the situation.

  3. resolved Apr 10, 2025, 06:42 PM UTC

    The root cause has been identified and the incident has been resolved. We’re seeing phrases being saved as normal.