LoanPro experienced a notice incident on May 8, 2019 affecting LoanPro - LMS Web Application and LoanPro - LMS API, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
LoanPro - LMS Web ApplicationLoanPro - LMS API
Update timeline
- identified May 08, 2019, 09:50 PM UTC
We have found some users are experiencing system latency when loading pages & logging into LoanPro. Our team is working to resolve this issue. Simnang Team
- identified May 08, 2019, 09:57 PM UTC
We have identified that several regions are not able to access the API or login to LoanPro. Our full team's attention is on this issue to resolve it. Regards,
- resolved May 08, 2019, 10:01 PM UTC
All services are resumed running with access confirmed globally. Our team will continue to monitor the causes & operations. Simnang Team