LoanPro experienced a minor incident on May 22, 2019 affecting LoanPro - LMS Web Application, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
LoanPro - LMS Web Application
Update timeline
- investigating May 22, 2019, 05:27 PM UTC
LoanPro is investigating an outage on the login page. Updates will be forthcoming as soon as they are available.
- investigating May 22, 2019, 05:32 PM UTC
The issue has been resolved.
- resolved May 22, 2019, 05:39 PM UTC
Auto-scaling did not complete for some EC2 servers. We are implementing monitoring of this process to avoid future incidents.