LoanPro incident

Some users unable to login

Major Resolved View vendor source →

LoanPro experienced a major incident on June 19, 2019 affecting LoanPro - LMS Web Application and LoanPro - LMS API, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2019, 11:22 PM UTC
Resolved
Jun 19, 2019, 11:24 PM UTC
Duration
2m
Detected by Pingoru
Jun 19, 2019, 11:22 PM UTC

Affected components

LoanPro - LMS Web ApplicationLoanPro - LMS API

Update timeline

  1. identified Jun 19, 2019, 11:22 PM UTC

    LoanPro is investigating some situations where the login is now loading for clients. This is unrelated to our release later today. Updates will be posted here as they are available. Regards, Simnang Team

  2. resolved Jun 19, 2019, 11:24 PM UTC

    This has been resolved & was an issue some AWS hardware & traffic routing. All services are resumed operational. Simnang Team