LoanPro experienced a notice incident on September 4, 2019 affecting LoanPro - LMS Web Application and LoanPro - LMS API, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
LoanPro - LMS Web ApplicationLoanPro - LMS API
Update timeline
- identified Sep 04, 2019, 09:38 PM UTC
We have identified some latency on some accounts with their PCI-Wallet account. All services are still operational, however, increased latency is occurring in several regions. No action is needed on our clients part. Our team is investigating this latency & taking the necessary measures. Regards, Simnang Team
- resolved Sep 04, 2019, 10:33 PM UTC
The PCI-Wallet latency has been resolved. We had a very limited number of clients impacted. All services are resumed to normal speeds. Regards, Simnang Team