LoanPro experienced a minor incident on November 15, 2019 affecting LoanPro - LMS Web Application and LoanPro - LMS API, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
LoanPro - LMS Web ApplicationLoanPro - LMS API
Update timeline
- identified Nov 15, 2019, 03:17 PM UTC
Our LoanPro product is experiencing increased 502 rates in the application via the API. Our team is investigating any root causes of this & we will post updates as soon as they become available. Regards, Simnang Team
- resolved Nov 15, 2019, 06:38 PM UTC
Our team has found the cause behind intermittent 502 errors & has resolved the issues. No action is necessary for our customers to take. Regards, Simnang Team