LoanPro experienced a major incident on November 20, 2019 affecting LoanPro - LMS Web Application, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
LoanPro - LMS Web Application
Update timeline
- identified Nov 20, 2019, 01:37 AM UTC
LoanPro has identified some clients are receiving a blank screen when re-authenticating to login to LoanPro. We are investigating this & will resolve it ASAP. Regards, Simnang Support
- resolved Nov 20, 2019, 01:51 AM UTC
This incident has been resolved. Our team will continue to monitor. Regards, Simnang Support