LoanPro experienced a minor incident on February 4, 2020 affecting LoanPro - LMS Web Application and LoanPro - LMS API, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
LoanPro - LMS Web ApplicationLoanPro - LMS API
Update timeline
- identified Feb 04, 2020, 09:12 PM UTC
The LoanPro platform is experiencing increased latency in the Master database tables. This is causing latency in the User Interface. Our team is working to resolve this issue. We'll post updates as soon as we have more information. Simnang Team
- resolved Feb 04, 2020, 10:24 PM UTC
This incident has been resolved in all Global Regions. Most Regions only experienced this for a few minutes. Regards, Simnang Team