LoanPro incident

Secure Payments Issue

Major Resolved View vendor source →

LoanPro experienced a major incident on September 28, 2020 affecting Secure Payments Application, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2020, 10:22 PM UTC
Resolved
Sep 28, 2020, 10:43 PM UTC
Duration
20m
Detected by Pingoru
Sep 28, 2020, 10:22 PM UTC

Affected components

Secure Payments Application

Update timeline

  1. investigating Sep 28, 2020, 10:22 PM UTC

    We are experiencing errors in Secure Payments. We are currently investigating this issue to find the cause.

  2. resolved Sep 28, 2020, 10:43 PM UTC

    This issue was related to an AWS outage: https://downdetector.com/status/aws-amazon-web-services/