LoanPro incident

Loan Search Results Not Displayed - SaaS

Minor Resolved View vendor source →

LoanPro experienced a minor incident on August 15, 2023 affecting LoanPro - LMS Web Application, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2023, 01:06 AM UTC
Resolved
Aug 15, 2023, 01:27 AM UTC
Duration
21m
Detected by Pingoru
Aug 15, 2023, 01:06 AM UTC

Affected components

LoanPro - LMS Web Application

Update timeline

  1. identified Aug 15, 2023, 01:06 AM UTC

    We have identified and are implementing a resolution for some tenants not being able to view their loan search from the Loan Manager tab.

  2. resolved Aug 15, 2023, 01:27 AM UTC

    Loan Search and Loan Results are now fully back online for all tenants. We apologize for any inconvenience this has caused.