LoanPro incident

Forgot Password Email Delivery

Notice Resolved View vendor source →

LoanPro experienced a notice incident on December 22, 2023 affecting LoanPro - LMS Web Application, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2023, 03:29 PM UTC
Resolved
Dec 22, 2023, 04:09 PM UTC
Duration
39m
Detected by Pingoru
Dec 22, 2023, 03:29 PM UTC

Affected components

LoanPro - LMS Web Application

Update timeline

  1. investigating Dec 22, 2023, 03:29 PM UTC

    We are investigating reports of the "forget password" email not being received by agent users. We will provide updates as we have more information

  2. resolved Dec 22, 2023, 04:09 PM UTC

    This incident has been resolved. The email address that will deliver the "forget password" email is '[email protected]'.