LoanPro incident

AWS Service Degradation - Active Monitoring

Notice Resolved View vendor source →

LoanPro experienced a notice incident on July 30, 2024 affecting LoanPro - LMS Web Application and LoanPro - LMS API and 1 more component, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 11:44 PM UTC
Resolved
Jul 31, 2024, 05:01 AM UTC
Duration
5h 17m
Detected by Pingoru
Jul 30, 2024, 11:44 PM UTC

Affected components

LoanPro - LMS Web ApplicationLoanPro - LMS APISecure Payments ApplicationConnections

Update timeline

  1. monitoring Jul 30, 2024, 11:44 PM UTC

    LoanPro is actively monitoring the reported AWS service degradation. While we haven't observed any direct impact to LoanPro system performance at this time, we are closely monitoring the situation. We will provide updates as needed. Clients can monitor this situation directly from the AWS status page: https://health.aws.amazon.com/health/status Thank you for your patience.

  2. resolved Jul 31, 2024, 05:01 AM UTC

    AWS has reported the issue as resolved. No direct impact on LoanPro and its systems was observed. A recap of the AWS outage and impacted systems can be found here: https://health.aws.amazon.com/health/status Thank you.