LoanMAPS incident

Issue When Saving Loan Application (with Co-Borrower)

Minor Resolved View vendor source →

LoanMAPS experienced a minor incident on July 6, 2020, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2020, 01:45 PM UTC
Resolved
Jul 06, 2020, 02:19 PM UTC
Duration
34m
Detected by Pingoru
Jul 06, 2020, 01:45 PM UTC

Update timeline

  1. investigating Jul 06, 2020, 01:45 PM UTC

    We're investigating an issue with saving in the loan application interface

  2. identified Jul 06, 2020, 01:49 PM UTC

    This issue appears to be isolated to co-borrowers and page four data. We are working on a correction now.

  3. identified Jul 06, 2020, 01:54 PM UTC

    A fix has been implemented and we are preparing to deploy the change

  4. identified Jul 06, 2020, 02:09 PM UTC

    Deployment with the update is in progress

  5. monitoring Jul 06, 2020, 02:16 PM UTC

    A fix has been deployed and we are monitoring to ensure there are no further issues.

  6. resolved Jul 06, 2020, 02:19 PM UTC

    This incident has been resolved.