LoanMAPS experienced a minor incident on August 6, 2019, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 06, 2019, 07:40 PM UTC
We're experiencing an elevated level of memory usage on the primary web application. Our team is investigating this and updates will be provided as information is available. This elevated level of memory may cause intermittent instability within the application, and our team is closely monitoring the situation while a solution is being crafted.
- investigating Aug 06, 2019, 09:27 PM UTC
After experiencing some issues earlier in the day, the system has been stable this afternoon. We currently have a scheduled maintenance event tonight to address some of these issues, and will update this incident tomorrow based on the results of that maintenance.
- monitoring Aug 07, 2019, 02:39 AM UTC
The update has been deployed, and we are now closely monitoring the application.
- monitoring Aug 07, 2019, 04:55 PM UTC
Memory has been holding stable this morning without any new incidents. Will continue to monitor for the rest of the day. Another update will be provided in the afternoon.
- monitoring Aug 07, 2019, 09:27 PM UTC
The elevated memory level issue has been resolved. We have not seen an elevated memory level today.
- resolved Aug 07, 2019, 09:28 PM UTC
This incident has been resolved.