LivePOS experienced a major incident on April 17, 2019 affecting Support Call Center ?, lasting 17h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Support Call Center ?
Update timeline
- investigating Apr 17, 2019, 12:26 AM UTC
Our phone system provider reported an issue with inbound calls. It is possible that you will encounter long wait times until this issue is resolved. If the issue is not urgent, we ask that you call back later to avoid long wait times. We thank you for your patience while we continue to investigate this issue with our hosted phone system provider.
- monitoring Apr 17, 2019, 12:37 AM UTC
It looks like the issue has been resolved, we are monitoring the situation.
- resolved Apr 17, 2019, 06:01 PM UTC
This incident has been resolved.