LivePOS experienced a major incident on December 15, 2021 affecting LivePOS Online Dashboard ?, lasting 5h 41m. The incident has been resolved; the full update timeline is below.
Affected components
LivePOS Online Dashboard ?
Update timeline
- investigating Dec 15, 2021, 07:47 PM UTC
Some regions in AWS are having connection issues which may result in the admin site not loading or giving the error "Please Contact Technical Support for further details.". We are working with AWS support and will update as things progress. They had issues this morning which most likely came back. LivePOS Team
- monitoring Dec 15, 2021, 08:43 PM UTC
It seems like the issue was resolved however we will continue to monitor and communicate with the AWS support team and post any updates if needed.
- resolved Dec 16, 2021, 01:29 AM UTC
This incident has been resolved.