LivePix incident

Instabilidade

Major Resolved View vendor source →

LivePix experienced a major incident on October 20, 2025 affecting Banking Service, lasting 5h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 05:03 PM UTC
Resolved
Oct 20, 2025, 10:52 PM UTC
Duration
5h 49m
Detected by Pingoru
Oct 20, 2025, 05:03 PM UTC

Affected components

Banking Service

Update timeline

  1. identified Oct 20, 2025, 05:03 PM UTC

    Devido falha nos serviços de um de nossos parceiros bancários, o envio de incentivos e saques podem estar indisponíveis.

  2. identified Oct 20, 2025, 05:03 PM UTC

    O problema pode estar relacionado à falha global nos serviços da AWS, conforme reportado em https://health.aws.amazon.com/health/status

  3. monitoring Oct 20, 2025, 07:08 PM UTC

    Os serviços estão sendo normalizados. Pagamentos realizados durante a instabilidade serão reprocessados em breve.

  4. resolved Oct 20, 2025, 10:52 PM UTC

    This incident has been resolved.