Livepeer Studio experienced a critical incident on November 3, 2025 affecting Livepeer Studio dashboard, lasting 8h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 03, 2025, 05:56 PM UTC
Some users may experience a message indicating that this website has been temporarily rate-limited when trying to log in to Livepeer Studio. This also affects the ability to use the api and the dashboard. We are currently investigating this issue.
- resolved Nov 04, 2025, 02:16 AM UTC
This incident has been resolved.
- postmortem Nov 04, 2025, 09:23 PM UTC
## Postmortem **Temporarily rate-limited Incident** **Date:** 11/3/25 **Time:** 11:36 AM EST **Summary:** The incident was caused by DNS issues that disrupted normal service operations. After identifying the root cause, the team implemented a fix, monitored the resolution to ensure stability, and confirmed that all services were fully restored. **Impact:** During the incident, users of the Livepeer Studio API and Dashboard were unable to access the dashboard interface, initiate or manage livestreams, upload assets, or use multi-streaming functionality. **Prevention:** To mitigate future occurrences, the team will increase the frequency of audits on DNS services, improve DNS health monitoring, and improve configuration change controls to ensure prompt detection and resolution of potential issues before they impact users.