Livepeer Studio incident

Some WebRTC-based recordings missing audio

Notice Resolved View vendor source →

Livepeer Studio experienced a notice incident on August 4, 2023 affecting Livepeer Streaming API, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2023, 08:31 PM UTC
Resolved
Aug 07, 2023, 08:27 PM UTC
Duration
2d 23h
Detected by Pingoru
Aug 04, 2023, 08:31 PM UTC

Affected components

Livepeer Streaming API

Update timeline

  1. investigating Aug 04, 2023, 08:31 PM UTC

    We've identified several recordings created from livestreams using WebRTC Ingest that are missing audio tracks. Investigation into root cause + recoverability is ongoing. This does not affect livestream recordings created using RTMP ingest.

  2. identified Aug 04, 2023, 11:23 PM UTC

    Update - all audio for the affected recordings is recoverable and we will apply a patch behind the scenes. We have also identified the underlying issue and are implementing a fix

  3. resolved Aug 18, 2023, 08:27 PM UTC

    This incident has been resolved.