Livepeer Studio incident

Live Stream Playback Interrupted

Major Resolved View vendor source →

Livepeer Studio experienced a major incident on August 22, 2023 affecting Chicago (MDW) ingest and playback and Frankfurt (FRA) ingest and playback and 1 more component, lasting 6d 18h. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2023, 11:20 PM UTC
Resolved
Aug 29, 2023, 05:27 PM UTC
Duration
6d 18h
Detected by Pingoru
Aug 22, 2023, 11:20 PM UTC

Affected components

Chicago (MDW) ingest and playbackFrankfurt (FRA) ingest and playbackLondon (LON) ingest and playbackNew York (NYC) ingest and playbackSingapore (SIN) Ingest and playbackPrague (PRG) ingest and playbackLos Angeles (LAX) ingest and playback

Update timeline

  1. investigating Aug 22, 2023, 11:20 PM UTC

    Service interruption for live stream playback

  2. identified Aug 22, 2023, 11:20 PM UTC

    Issue has been identified and contained.

  3. monitoring Aug 22, 2023, 11:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 22, 2023, 11:27 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 22, 2023, 11:30 PM UTC

    Original playback interruption in the impacted Catalyst nodes have been resolved.

  6. resolved Aug 29, 2023, 05:27 PM UTC

    This incident has been resolved.