Liveblocks incident

Authorization endpoint is failing

Minor Resolved View vendor source →

Liveblocks experienced a minor incident on June 12, 2023 affecting API, lasting 11h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2023, 08:42 AM UTC
Resolved
Jun 12, 2023, 08:08 PM UTC
Duration
11h 25m
Detected by Pingoru
Jun 12, 2023, 08:42 AM UTC

Affected components

API

Update timeline

  1. investigating Jun 12, 2023, 08:42 AM UTC

    We're seeing an uptick in connectivity issues in our backend. We're investigating.

  2. investigating Jun 12, 2023, 09:18 AM UTC

    The authorize endpoint is failing for some users. Most users aren't affected by this issue and we're still investigating the cause of the problem for those who are affected.

  3. identified Jun 12, 2023, 01:32 PM UTC

    We now have identified the issue. Cloudflare, the service we use to power parts of our infrastructure, has observed “Network connection lost” errors. We are working to mitigate this problem.

  4. identified Jun 12, 2023, 05:25 PM UTC

    Cloudflare has identified the issue and a fix is being implemented.

  5. identified Jun 12, 2023, 06:41 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jun 12, 2023, 07:05 PM UTC

    Cloudflare has implemented a fix. We are monitoring the results.

  7. resolved Jun 12, 2023, 08:08 PM UTC

    The incident has been resolved