Liveblocks incident

Impossible to connect to Liveblocks dashboard

Major Resolved View vendor source →

Liveblocks experienced a major incident on October 30, 2023 affecting Website & Dashboard, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:21 PM UTC
Resolved
Oct 30, 2023, 10:05 PM UTC
Duration
1h 43m
Detected by Pingoru
Oct 30, 2023, 08:21 PM UTC

Affected components

Website & Dashboard

Update timeline

  1. investigating Oct 30, 2023, 08:21 PM UTC

    It's currently impossible to sign-in or sign-up to Liveblocks dashboard. We're investigating this issue.

  2. identified Oct 30, 2023, 08:33 PM UTC

    A subprocessor outage is causing a failure in the authentication process.

  3. monitoring Oct 30, 2023, 08:34 PM UTC

    Subprocessor is now working again. We're monitoring it to ensure it is not failing again.

  4. resolved Oct 30, 2023, 10:05 PM UTC

    Subprocessor is now stable