Liveblocks incident

useUsersThreads_experimental instabilities

Minor Resolved View vendor source →

Liveblocks experienced a minor incident on September 28, 2024 affecting API, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2024, 03:30 PM UTC
Resolved
Sep 28, 2024, 07:57 PM UTC
Duration
4h 27m
Detected by Pingoru
Sep 28, 2024, 03:30 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 28, 2024, 07:53 PM UTC

    useUsersThreads_experimental is currently unstable when returning a large number of threads. The team is investigating

  2. identified Sep 28, 2024, 07:56 PM UTC

    A suboptimal query has been identified, which caused undesired timeouts. The team is currently working on a fix.

  3. monitoring Sep 28, 2024, 07:57 PM UTC

    A fix has been deployed. The team is monitoring production.

  4. resolved Sep 28, 2024, 07:57 PM UTC

    Producting system are now back to normal.