Liveblocks incident

API timeouts with 502 status code

Major Resolved View vendor source →

Liveblocks experienced a major incident on September 30, 2024 affecting API and Website & Dashboard, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 03:25 PM UTC
Resolved
Sep 30, 2024, 04:38 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 30, 2024, 03:25 PM UTC

Affected components

APIWebsite & Dashboard

Update timeline

  1. investigating Sep 30, 2024, 03:55 PM UTC

    We are currently investigating the issue

  2. identified Sep 30, 2024, 03:56 PM UTC

    The issue has been identified. We're currently rolling out a fix.

  3. monitoring Sep 30, 2024, 04:02 PM UTC

    Fix has been released and deployed. We're monitoring our production servers until we're sure everything is back to normal.

  4. resolved Sep 30, 2024, 04:38 PM UTC

    Production servers are back to normal.