Litify experienced a minor incident on October 7, 2019 affecting Litify Referral Network, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2019, 05:43 PM UTC
The engineering team is working to investigate an issue preventing referrals from synchronizing on the the Litify Referral Network relating to a recent release. During this time you may not be able to synchronize some inbound or outbound referrals. Updates will be posted as we work to resolve.
- monitoring Oct 07, 2019, 06:31 PM UTC
A fix has been pushed to production. The issue was impacting Outgoing referrals that were missing a value for "Incident Date". This outage will stay active as we continue to monitor and make sure all outlying issues related to the release have been identified and fixed. Updates to follow.
- resolved Oct 07, 2019, 09:18 PM UTC
Synchronization between the Litify Referral Network and LRN Pro is functioning normally at this moment. If any new issues are noticed, please contact us at [email protected] with a description of your issue.