Litify Inbox : Important message for Litify Office 365 users

Update timeline

1. identified Jun 03, 2021, 05:17 PM UTC

   Litify Admins, We have just been notified that Microsoft has released an Office 365 mail server patch that could interfere with our Calendar and Email synchronization. To prevent any potential issues we have temporarily stopped Synchronization for all Office 365 users. All of the Litify Inbox add-in component's functions are still available for all users. A few quick notes: 1. As the add in is still 100% available, your employees can continue to use the functionality as they normally would and information will synchronize once we turn the synchronization back on. 2. This only affects Microsoft Office 365 customers. We are working with Microsoft on resolving this issue as quickly as possible. We are actively working on a resolution and fully expect this to be resolved within a few hours. We apologize for the inconvenience. Please reach out to our support desk([email protected]) or your customer success manager for more information. We will update the status of this outage regularly until resolution. ~The Litify Support Team~

2. monitoring Jun 03, 2021, 06:28 PM UTC

   Litify Admins, A fix has been implemented and it appears that synchronization is starting to restore for all Litify Users. We will continue monitoring until we have a full confirmation that everything is back up and running. Thank you for your patience while we worked to resolve this issue. ~The Litify Support Team~

3. resolved Jun 03, 2021, 07:02 PM UTC

   Litify Admins, A fix has been deployed successfully and our engineering team has confirmed that sync sessions are continuing to return to normal. Thank you for your patience while we worked to resolve this issue. Please reach out to your customer success manage or our support desk ([email protected]) if you continue to have issues.