Litify incident

Litify Inbox : Important message for Litify Office 365 Users

Minor Resolved View vendor source →

Litify experienced a minor incident on June 4, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2021, 04:05 PM UTC
Resolved
Jun 04, 2021, 02:30 PM UTC
Duration
—
Detected by Pingoru
Jun 04, 2021, 04:05 PM UTC

Update timeline

  1. resolved Jun 04, 2021, 04:05 PM UTC

    Litify Admins, Around 10:30 AM EST, there was an additional error that was encountered as part of Microsoft Office 365 mail server patch, that could interfere with our Calendar and Email synchronization. For a period of about 1 hour, Synchronization was stopped for all Office 365 users. All of the Litify Inbox add-in component's functions were still available during this downtime. The patch to address this issue was deployed around 11:55 AM been and synchronization is being restored automatically for all users. No further action is required at this time. Once synchronization is fully restored, all emails/events will automatically catch up from when synchronization was stopped. This incident is being backfilled as it was fixed immediately as the issue was uncovered. Thanks for your patience. ~The Litify Support Team~