Litify experienced a major incident on November 24, 2021 affecting Docrio, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 24, 2021, 07:19 PM UTC
We are currently aware of an issue impacting Docrio performance and it appears to be caused by an AWS outage. We are actively monitoring the issue and will provide updates as the issue is further investigated and resolved. You can view the AWS Status page as well here at https://status.aws.amazon.com/
- investigating Nov 24, 2021, 07:50 PM UTC
We are continuing to monitor this issue will provide updates accordingly. You can view the AWS Status page as well here at https://status.aws.amazon.com/
- investigating Nov 24, 2021, 07:56 PM UTC
We are continuing to investigate this issue.
- identified Nov 24, 2021, 08:15 PM UTC
We are seeing some improvement in Docrio functionally as it appears that AWS has identified and is actively resolving this issue. We will continue to closely monitor this issue and provide further updates. You can view the AWS Status page as well here at https://status.aws.amazon.com/
- monitoring Nov 24, 2021, 08:30 PM UTC
This issue has been marked as resolved by AWS and Docrio should now be fully functional. We will continue monitoring the performance and provide an update later today. If you are still having any issues please don't hesitate to reach out to our Support Team at [email protected].
- resolved Nov 24, 2021, 09:21 PM UTC
We've been monitoring this issue and can confirm Docrio is fully functional and operating normally. This issue is now marked as resolved. If you are still having any issues please don't hesitate to reach out to our Support Team at [email protected].