Litify incident

Salesforce Service Disruption

Minor Resolved View vendor source →

Litify experienced a minor incident on May 12, 2022 affecting Salesforce CS1 and Salesforce CS2 and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2022, 01:22 AM UTC
Resolved
May 12, 2022, 01:30 AM UTC
Duration
8m
Detected by Pingoru
May 12, 2022, 01:22 AM UTC

Affected components

Salesforce CS1Salesforce CS2Salesforce CS4Salesforce CS7Salesforce CS8Salesforce CS9Salesforce CS10Salesforce CS11Salesforce CS14Salesforce CS15

Update timeline

  1. investigating May 12, 2022, 01:22 AM UTC

    Salesforce is investigating a service disruption that limits access to the platform. It has been determined that this is due to an expired certificate. We will continue to monitor.

  2. resolved May 12, 2022, 01:30 AM UTC

    Salesforce has updated certificate configurations and have confirmed the access issue is resolved.